{"id":823,"date":"2017-08-11T19:26:40","date_gmt":"2017-08-11T19:26:40","guid":{"rendered":"https:\/\/blog.siteuptime.com\/?p=823"},"modified":"2017-08-11T19:26:40","modified_gmt":"2017-08-11T19:26:40","slug":"these-mistakes-are-killing-your-website-credibility","status":"publish","type":"post","link":"https:\/\/www.siteuptime.com\/blog\/2017\/08\/11\/these-mistakes-are-killing-your-website-credibility\/","title":{"rendered":"These Mistakes Are Killing Your Website Credibility"},"content":{"rendered":"<p>Do visitors\u00a0to your website trust what they see?<\/p>\n<p>When you design a website, you focus on proving the information your client or reader needs. But you might not be doing enough to gain the visitor&#8217;s immediate trust.<\/p>\n<p>In the era of <a href=\"http:\/\/www.telegraph.co.uk\/news\/2016\/07\/21\/one-in-people-now-victims-of-cyber-crime\/\">Internet scams<\/a>, website credibility is an important part of any company&#8217;s online success.<\/p>\n<p>Here are some common mistakes that often hold websites back.<\/p>\n<h2>No Social Proof<\/h2>\n<p>People like to do things that others have done before them.<\/p>\n<p>That&#8217;s the driving principle behind the concept of <a href=\"https:\/\/www.forbes.com\/sites\/kylewong\/2015\/12\/16\/social-proof-why-marketers-should-tap-into-inspiration-shopping-for-the-holidays\/#287411643fac\">social proof<\/a>. Essentially, this concept says\u00a0that if somebody sees another person do something, they&#8217;ll be more likely to\u00a0do the same thing themselves.<\/p>\n<p>If a visitor to your website thinks they&#8217;re breaking new ground, they&#8217;ll be more hesitant to engage with your services. That&#8217;s why it&#8217;s important for them to know about the people who came before them.<\/p>\n<p>Good examples of social proof <a href=\"https:\/\/siteuptime.com\/testimonials.php\">include testimonials<\/a>\u00a0from previous customers and any media mentions of your company. The goal is to prove to the visitor that other people have worked with your company successfully.<\/p>\n<p>Your voice is important in telling them that, too.<\/p>\n<h2>Lack of Contact Info<\/h2>\n<p>Of course, great communication with site visitors and customers is an easy way to build trust. If you&#8217;re available for contact, that will build your credentials.<\/p>\n<p>It&#8217;s a mistake to not have a way for a client to reach out to you. The lack of a phone number, email address, or pop-up chat window can seem strange to a visitor.<\/p>\n<p>In a similar vein, easily-found customer service contact information is also essential. Any\u00a0legitimate website will recognize that their clients sometimes need help. If you don&#8217;t make that help easy to find, you might be losing some trust.<\/p>\n<p>On the other hand, if they can&#8217;t get their questions answered, your website credibility will take a hit.<\/p>\n<h2>Too Many Distractions<\/h2>\n<p>Let&#8217;s say that you&#8217;ve checked off most of the credibility boxes. Is your website easy to process?<\/p>\n<p>You should still worry about sensory overload. Is it possible you have too many things for a visitor to look at? Or there might just be something fundamentally distracting about your website.<\/p>\n<p>Pop-up ads and slow connections are typical examples of distracting interfaces. Many websites have too many words for a reader to get through.\u00a0If it takes a user a long time to figure out what they&#8217;re looking for, they&#8217;ll probably leave the site.<\/p>\n<p>If users are on a website trying to <a href=\"http:\/\/www.onlineprofilepros.com\">get professional photos taken<\/a>, for example, distractions from that purpose could steer them away.<\/p>\n<p>That&#8217;s why distracting websites have a hard time earning trust.<\/p>\n<h2>The Good News: Website Credibility is Within Reach<\/h2>\n<p>Have you committed any of these errors? If so, don&#8217;t worry. When you fix these mistakes, your website credibility will be back on track.<\/p>\n<p>Internet users are guarded when they travel to new websites. That&#8217;s why it&#8217;s so important for you to earn their trust.<\/p>\n<p>If you have any more questions about your website, feel free to reach out to <a href=\"https:\/\/siteuptime.com\/contact.php\">someone on our team<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When visitors land on your website, what do they really see? Perception is everything, and the following mistakes are ruining your website credibility.<\/p>\n","protected":false},"author":5,"featured_media":824,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[106],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>These Mistakes Are Killing Your Website Credibility | SiteUptime Blog<\/title>\n<meta name=\"description\" content=\"When visitors land on your website, what do they really see? 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