https://www.siteuptime.com/faq en-us https://www.siteuptime.com/faq ActiveKB NX support@siteuptime.com Fri, 17 Apr 2026 20:59:29 PDT 20 https://www.siteuptime.com/faq/questions.php?questionid=44 In order to change the credit card used for your account (Not PayPal), you will need to call our payment processor, 2checkout.com at 1-888-247-1614 and give them the updated info. They will update ... David Mon, 12 Mar 2007 09:21:50 PDT https://www.siteuptime.com/faq/questions.php?questionid=51 To cancel your account please send an e-mail to support@siteuptime.com with your request. Please be sure to email from the log-in email address for your account. David Mon, 24 Dec 2007 09:39:18 PST https://www.siteuptime.com/faq/questions.php?questionid=73 This will depend on which of our payment processors you are currently using and if you are under our older plans or newer plans. Please log-in to your account with us and got to My Account -> Bill ... David Wed, 19 Mar 2014 16:56:55 PDT https://www.siteuptime.com/faq/questions.php?questionid=74 Sorry for the delay. Suspended accounts required that we apply the payment manually. This should be done within the next 12 hours and your account will be re-activated automatically. If it is ... David Wed, 19 Mar 2014 17:02:02 PDT https://www.siteuptime.com/faq/questions.php?questionid=78 Please log-in to your account and delete the monitors you no longer want to keep. There should be only one left remaining. Then contact support@siteuptime.com with your request. We will cancel any ... David Mon, 24 Mar 2014 07:26:21 PDT https://www.siteuptime.com/faq/questions.php?questionid=79 No, we only allow one free plan per person or company. Any violations of this will result in deletion of all accounts without warning. To monitor multiple websites we require a paid account. David Mon, 24 Mar 2014 07:27:01 PDT https://www.siteuptime.com/faq/questions.php?questionid=90 Please see our public system status page for any current issues: Siteuptime System Status David Fri, 14 Feb 2020 14:13:04 PST https://www.siteuptime.com/faq/questions.php?questionid=92 Starting July 31, 2024 our email provider will no longer be supporting Email to SMS as an option. It is against their policies as telecommunications carriers do not allow commercial messages to be ... David Mon, 15 Jul 2024 10:53:27 PDT