https://www.siteuptime.com/faq en-us https://www.siteuptime.com/faq ActiveKB NX support@siteuptime.com Wed, 13 May 2026 16:30:22 PDT 20 https://www.siteuptime.com/faq/questions.php?questionid=23 The following IP addresses are used by our monitoring locations. If you use a firewall, or need to allow our locations to access your server, please use these IP's. For any failed check, we verif ... David Wed, 17 Jan 2007 11:11:28 PST https://www.siteuptime.com/faq/questions.php?questionid=42 This error means that the TCP packets have no route (path) between our monitoring location and your server or web site. There are many intermediate networks through which TCP packets pass before ... David Sun, 25 Feb 2007 14:05:34 PST https://www.siteuptime.com/faq/questions.php?questionid=13 Our system checks the server response code from your website or server. If there is no response, our system will verify the failure using an alternate monitoring location and send an alert. By ... David Wed, 17 Jan 2007 11:03:37 PST https://www.siteuptime.com/faq/questions.php?questionid=76 In your Control Panel, from the service drop down menu choose dns (53). For the host name enter the name of your dns server. For example enter ns1.mywebhost.com where ns1.mywebhost.com is one of t ... David Wed, 19 Mar 2014 17:18:26 PDT https://www.siteuptime.com/faq/questions.php?questionid=1 SiteUptime provides website monitoring and reporting services. Our services are designed to provide any webmaster or website owner with a fast, effective and automated method for checking the ... David Wed, 17 Jan 2007 10:06:17 PST https://www.siteuptime.com/faq/questions.php?questionid=14 Detailed statistics for each monitor are kept for 2 months for our free plans and for the life of the account for our paid plans. David Wed, 17 Jan 2007 11:04:10 PST https://www.siteuptime.com/faq/questions.php?questionid=16 Yes. In your control panel, click on "My Monitors" and "Edit" for the monitor you wish to stop and then uncheck the "Active" checkbox. To re-activate, simply recheck the checkbox. You may also set ... David Wed, 17 Jan 2007 11:06:12 PST https://www.siteuptime.com/faq/questions.php?questionid=17 SMS alerts are available on our paid plans only and there is a .20 fee for each alert sent. Please submit an SMS credit deposit by clicking "Add SMS Credits" link in your account control panel. ... David Wed, 17 Jan 2007 11:07:39 PST https://www.siteuptime.com/faq/questions.php?questionid=15 This feature is available with our paid plans only. In your control panel, select "My Monitors" and then "Edit" for the monitor you wish to add contacts for. Add additional email addresses in the ... David Wed, 17 Jan 2007 11:05:07 PST https://www.siteuptime.com/faq/questions.php?questionid=57 Yes, our paid accounts allow you to create sub-accounts with restricted access to your primary SiteUptime account. You can allow access to edit, create or delete monitors. David Mon, 07 Apr 2008 20:23:59 PDT