SiteUptime Frequently Asked Questions

Knowledgebase Home Knowledgebase Home Search the Knowledgebase Browse by Category [Advanced Search] -- Select Category -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page Advanced Search * Query:   Categories: -- All Categories -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page   Rated: Show All Ratings Very Unhelpful Unhelpful Helpful Very Helpful Search Results for "monitor database" There were 26 questions found for your query: (Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »» Can you monitor slow load times? The way our monitoring works is not exactly like an actual web browser. We don't load all the images and/or dynamic elements (flash movies, etc...) We just send a Head request and/or a Get request ... How do you define a Service Monitor? A service monitor is defined as any device or service you set up to be monitored. For example if you want to monitor http on your web site, that counts as 1 monitor. If you have 3 service monitors ... What does the green, red and grey icon next to my monitor mean? These icons represent the current status of your monitor. A green icon means your monitor was up on the last check. A red icon means your monitor was down on the last check and a grey icon means y ... Can I use ping to monitor my server? Ping is an available option for determining if a monitor is active but you must specify within your control panel that you want to monitor your server or web site using ping. This is available onl ... How do I set-up a DNS monitor? In your Control Panel, from the service drop down menu choose dns (53). For the host name enter the name of your dns server. For example enter ns1.mywebhost.com where ns1.mywebhost.com is one of t ... How can I display my uptime reports publicly? The link for your public reports page is listed in your control panel, under "My Reports" --> "Summary". Each monitor will have a unique public statistics page. You may also show a monitor stat ... What is HTTP Authentication Monitoring? HTTP Authentication monitoring allows us to log-in to a secure area of your website and check to ensure the log-in process and resulting landing page are working correctly. You would provide us wi ... What is Page Content Monitoring? Content Monitoring or Content Matching is a service we offer which will allow you to monitor a word(s) or text on a web page. If the word is not detected to be on the page during monitoring, an al ... How can I add more monitors to my account? Additional monitors are $2 per month per monitor. You can order more by clicking the "Add Monitors" link on the left menu of your control panel. Can I have more then one free plan? No, we only allow one free plan per person or company. Any violations of this will result in deletion of all accounts without warning. To monitor multiple websites we require a paid account. What protocols do you support? What protocols do you support? Our free plan supports: HTTP FTP POP3 SMTP In addition, our paid plans allow yo ... Can I monitor a custom port? Yes, both our paid plans, offer this feature. From your control panel, click on "My Monitors" and then "Add". Under the service field select "Custom Port" and enter the port number in the space pr ... Can I disable my monitoring for a short period of time? Yes. In your control panel, click on "My Monitors" and "Edit" for the monitor you wish to stop and then uncheck the "Active" checkbox. To re-activate, simply recheck the checkbox. You may also set ... How far back do you keep monitoring statistics for my account? Detailed statistics for each monitor are kept for 2 months for our free plans and for the life of the account for our paid plans. What physical locations do you monitor from? We have monitoring locations in the following geographical locations: San Francisco, USA Dallas, USA New York, USA Toronto, Canada London, United Kingdom Fra ... Do you offer a way to display my uptime on my web site? In addition to the your public reports page, we also offer the ability to add a small icon to your web site which will display your uptime. You can find this in the "edit" section of your control ... How many monitors can I have? Our monitoring plans come with the following monitors: Free Plan: 1 Monitor Standard Plan: 3 monitors Pro Plan: 6 Monitors In addition, you may purchase additional monitors for $2 per ... How can I add additional alert email contacts? This feature is available with our paid plans only. In your control panel, select "My Monitors" and then "Edit" for the monitor you wish to add contacts for. Add additional email addresses in the ... Will your system follow 301 or 302 redirects? Yes, our system will follow your 301 or 302 redirects and monitor the resulting web page. Do you offer the ability to auto suspend my monitoring for a specific time of the week or month? Yes, we offer a maintenance or blackout schedule where you can automatically suspend your monitoring. This can be done for a specific period of time daily, weekly or monthly. You can set this up i ... (Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»