All servers and monitoring locations are up and operating normally.

April 20 - May 22, 2020: We will be transferring all customer accounts to different hosting servers. The monitoring service itself should be unaffected. However, if you receive any false alarms or encounter any other errors please let us know. We apologize in advance for any inconvenience.

INCIDENT HISTORY

15-Apr-2020: Between about 6:15am and 10:20am EDT some monitoring checks for a small subset of users were not processed as scheduled. This issue has now been resolved and checks are running as expected.

12-Feb-2020: We sent out false alarms to about 170 customers starting at 1 am PDT and ending at 11 am PDT. These alerts incorrectly stated their websites were down but they were actually up. The issue was caused by server moves and a dropped database table.

24-Sep-2019: We experienced temporary network issues for about 15 minutes starting at 10:20 pm PDT. These caused no major problems.

09-Sep-2019: We updated our monitoring locations around 11 am PDT and this caused an issue with our ability to download page content. Some monitors were incorrectly failing and alerting. We apologize for any inconvenience or trouble this caused. The issue was corrected within a few hours.
Monitoring Status - May 24, 2020 15:57
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