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SiteUptime Frequently Asked Questions :: How do I update my credit card?
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How do I update my credit card?
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This will depend on whether you are paying through paypal.com or by credit card through 2checkout.com (or 2co.com.) Please log-in to your control panel with us and click Billing Information. Look at your Payment Subscriptions and check the Subscr/Order ID column.

If the order says (Paypal) under the subscription ID then you would need to log-in to your paypal account and update your funding source. After logging into paypal look for an option to manage your recurring payments. Locate the subscription for your Siteuptime.com account and choose to edit, or update, your funding source. You should then be able to change which credit card or bank account paypal associates with that payment subscription.

If the order says (2checkout.com) under the order ID then please use this form:

2co.com Update Credit Card Link

The Order Number is what we show in that same column in the Billing Information link of your control panel with us. You will also need either the first 6 and last 2 digits of the old credit card, or the billing zip code of the old credit card. If you no longer have either please contact us at support@siteuptime.com. We can look this up and provide it so you can update the card details.

If you have any questions or problems please feel free to contact support@siteuptime.com.

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