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SiteUptime Frequently Asked Questions :: Search :: location
SiteUptime Frequently Asked Questions

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There were 6 questions found for your query:
  1. questionWe already have an internal monitoring system, why would we need your system?
    The Internet is a node/gateway based system. Your internal monitoring may tell you that a device is broken inside your network or even that the outbound gateway is having problems, but it may not ...

  2. questionHow do you determine if a server or website is "up"?
    Our system checks the server response code from your website or server. If there is no response, our system will verify the failure using an alternate monitoring location and send an alert. By ...

  3. questionWhat physical locations do you monitor from?
    We have monitoring locations in the following geographical locations: New York, USA San Francisco, USA Portland, USA Ireland Singapore Brazil Austral ...

  4. questionMy failure log shows "No Route to Host", what does this error mean?
    This error means that the TCP packets have no route (path) between our monitoring location and your server or web site. There are many intermediate networks through which TCP packets pass before ...

  5. questionWhat IP's do you use for your monitoring locations?
    The following IP's are used by our system monitoring locations. If you use a firewall or need to allow our system to access your server, please use these IP's. Because we will verify a failure wi ...

  6. questionI got an alert that my site was down but when I checked it was up?
    The most common cause for such an anomaly would be a network type issue. When you check the failure logs you will likely see errors like "cannot connect", "unable to connect", and similar. So we w ...


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