SiteUptime Frequently Asked Questions

Knowledgebase Home Knowledgebase Home Search the Knowledgebase Browse by Category [Advanced Search] -- Select Category -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page Knowledgebase Home > Sales Knowledgebase Home > Support Knowledgebase Home > Support > Free Plan Knowledgebase Home > Support > Premium Plan Knowledgebase Home > Support > Advanced Plan How does email monitoring work? Would you like to... Print this page Email this page Post a comment Subscribe me Add to favorites User Opinions 63% 36% (11 votes) How would you rate this answer? Helpful Not helpful Help us improve. Why was this unhelpful? Thank you for rating this answer. Our email monitoring does not send an email or receive a test email from your mail server. With both our SMTP and POP mail server monitoring basically our monitoring server connects to the specified mail server and does a "handshake" greeting. If the mail server responds then we report it as up. If there is no response then we alert you that it is potentially down. So this is more then just a ping of the mail server port (110 or 25), we do actually try to communicate with the mail server and get a response. But we are unable to send or receive a test email unfortunately. Related Questions No related questions were found. Attachments No attachments were found.