If you have a business, chances are you also have a website that brings in new customers from the web.
Providing network performance monitoring to over 125,000 websites, SiteUptime understands the necessity of having a functional website that is reaching customers in order to keep businesses successful.
We know that a site that is up 99% of the time still equates to 7 hours out of every month where customers simply cannot reach your business website. For a new customer, this downtime is disastrous.
SiteUptime provides network performance monitoring services that make sure that your website is accessible throughout time and from multiple points of the internet. With our affordable service plans, you can be assured that your website stays available for your customers.
To best protect your business from the problems associated with websites going down, here are our top 4 reasons for site crashes.
What can network performance monitoring do for you?
Network performance monitoring can best be defined as the process of testing your website from multiple access points and time to check accessibility and the way your site is able to perform under various circumstances
SiteUptime has monitoring locations across the globe to test the network performance of your website from a comprehensive standpoint. Whether you are a web design or hosting company, or an individual website owner, network performance monitoring can help bring in a customer base you may have previously been missing.
With SiteUptime, your website will be monitored from varied geographical locations like New York City, San Fransisco, Portland, Brazil, Ireland, Australia, and Singapore. The scheduled testing that occurs from each of these locations will test the functionality of your website and verify any errors that occur.
Unfortunately, without a network performance monitoring system, it is difficult for website owners to effectively track what is going on.
The data you could be missing without network performance monitoring.
Network performance monitoring not only assists business owners in maintaining their e-consumer base through the knowledge of when their site is down, but it also offers an important mass of data that may otherwise be missed.
Shopping Cart Functionality
As a business that allows for online shopping, knowing if your customers are able to use their shopping carts and purchase their selections without error is integral to ensuring that customers can buy your products.
As mentioned earlier, a website that is up 99% of the time is still down seven hours out of the month.
Studies have shown that 78% of customers have left without a sale or purchase due to bad service on a website, so knowing the amount of time that your site is properly working is key to understanding what you’re missing out on.
Knowing how many people visit your website can also help business owners understand what functionalities can best provide service to their customers.
Similarly, business owners are able to tailor their specific web packages to match the hits they are getting.
Remember that blog you posted in 2012? The internet does, though you may not. That specific blog can still be getting hits in 2016 and onwards if your SEO is still hitting the right marks.
It’s not reasonable for you to have an eye on every single link you’ve ever used to ensure that it is still working, but a network performance monitoring system is able to do so for you.
Knowing how quickly your page loads can help you understand whether or not customers are likely to stick around until your website is fully accessible to them. As we all remember the days of dial-up, slow web access is not something to be desired.
Network performance monitoring enables you to understand why your website is slow and what you can do about it to increase the success of your website and, as a result, your business.
The top 4 reasons your website is down
Once of the top reasons that websites go down is because of a server overload.
This is sometimes seen as a “good problem” to be having, as it means that too many people are trying to access your website at the same time. Though there is room for celebration (you are getting tons of new customers after all), you must ask yourself why you aren’t able to serve all of those customers.
Another common cause of server overloads is because your website is under attack by a hacker or group of hackers. These overloads, called DOS (Denial Of Service), occur when a hacker uses multiple computers that are often infected with viruses to view your website at the same time, causing your website to go down as a result of the overwhelming demand and traffic.
In relation to DOS attacks, hackers can cause your website to go down for a multitude of reasons. When your web security is compromised through accidental leaks of information, hackers can take down your website to retrieve your data and create harmful waves felt throughout your business.
Client database information, bank access, and other key components to your business may become compromised without the proper network safety being practiced.
Another common reason for sites to go down is an error in coding. Though your developers should be working to prevent problems happening within the coding of your websites, errors can and will occur.
When a circumstance is not properly tested and prepared for, it is possible for the “perfect storm” to come together and cause your site to go down if all the right conditions are met that you coding is not ready to handle.
As most websites use data centers to store their information and run their site on the backend, it is not uncommon for these centers to experience errors and downtime of their own. If a natural disaster occurs in the area of your center, this is an unavoidable reason for your website to go down.
In these cases, clear communication is needed to work with the center to get things up and running again.
We’re here to help.
SiteUptime is here to provide you with unbeatable network performance monitoring services for competitive prices.
We are also here to support our customers with educational information that can help with the way you understand how to protect your information online and how to better your website all through our blog content. Our comprehensive FAQ page also holds tons of valuable information for you.
To get started with network performance monitoring on your site, contact us!