Are You CC’ing Your Web Host on Your Email Alerts?

m-notifyingYourHost-155x155The only thing more annoying than your site going down at 2:00 in the morning is having to get out of bed to send an email to your web host and then stay up and play middle-man until the issue is resolved.

One way to get a little more sleep is to just CC your host on your downtime alert emails.

On the Add/Edit Monitor page in your Control Panel, simply enter your host’s support email address in the “CC the Following Addresses” field.

(Note: Please be respectful of your web host’s time. If your site frequently goes down for reasons outside of your host’s control, you probably shouldn’t use this feature.)

Want to Stay in the Loop on the Alerts?

By default, alert emails are sent from “”, so if your host wants to respond you won’t get the message.

Keep yourself in the loop by changing the From and Reply To email addresses to yourself or your admin. Then, when your host responds, they will actually be responding to you.

To change this information,  go to the Edit Profile page in your Control Panel, and look for the “Change ‘From’ and ‘Reply-to’ email” field. Don’t forget to save your changes!

Log Into Your Control Panel – or – Register For A New Account

Re-Introducing, Our Website Monitoring Webhook

If you have been with SiteUptime for awhile, you have probably stumbled upon a few of our “surprise features” while working in your control panel. These are big/small/medium-sized system enhancements that we scope, develop, test, and deploy without really telling anyone.

One of these surprise features is our Website Monitoring Webhook which went live months ago, but was never properly introduced.

This user-requested functionality allows you to specify the URL of a script where we can send data when an event occurs with one of your monitors. You can use it to customize your email routing, trigger an event in your system, switch to a backup, etc.

Learn More >

Did you know we that we have an affiliate program?

If you have a website or app (which you probably do) and you want to make some extra money (who doesn’t?), then you might want to check out our affiliate program.

All we need is the PayPal address where we should send your payments, and you can immediately start referring users and earning $30/Advanced Plan and $15/Premium Plan for each qualified upgrade!

Log into your SiteUptime Control Panel or Create a free account.

Then, click on the “Affiliate Program” button in the side navigation, give us your payment email, and you are ready to start referring users.




Cloud Services and Your Site’s Uptime: What You Need to Know

If your website struggles with server lags or occasional downtime issues, it can hinder your biz. But if your site becomes inaccessible without your knowledge, you may end up facing a much harsher set of consequences: lost revenue, disappearing data, angry customers – or worse. Moreover, nothing gives a website a bad rep in an industry like frequent outages and server slowdowns.

These are all great reasons to employ a website uptime monitoring service. However, you should also stay on top of the actual factors that could potentially lead to website downtime. Of course, there’s the obvious stuff: keeping an eye out for traffic spikes, staying up-to-date with your server status, and routinely checking for errors or other on-site issues.

Here’s what most webmasters don’t know: cloud services have the unique ability to disrupt a website’s otherwise smooth uptime track record. It’s a newer problem, so it’s been largely ignored. Recently, however, a few well-known websites have done an excellent job of bringing some much-needed attention to the matter.

Cloud Services: Risky for Your Website

Read Write recently published an excellent write-up about cloud services, and the author expertly laid out the mechanics of their effect on website uptime. He pointed out that a great many websites rely heavily upon external (cloud) services. Think apps such as social media feeds, advertising plugins, or even third-party analytics. If any one of these cloud services happen to punk out, your website could pay dearly in the form of slow loading speeds, empty pages, or even by going offline.

The article pointed to the recent (and now infamous) Amazon and GoDaddy site downtime incidents that triggered a wave of panic and lost revenue following the blackout last year. Sites such as these are considered “too big to fail,” but at the end of the day, they’re just websites like yours. As their unexpected downtime proved, outages can happen to the big guns, too. It doesn’t matter how well known the company behind the cloud service on your site may be – if it crashes, you could still go down with the ship.

In the piece, readers were also reminded about an incident back in May that stemmed from the widespread use of a defective Facebook “Like” button. When webmasters attempted to add the button to one of their pages, it would prevent the entire page from loading for visitors.

Don’t Shortchange Your Customers

Over at Modernize, Ryan Hughes recently mused about where exactly the blame should fall for massive cloud service outages like these. He suggests that webmasters may be lured into a false sense of security by the brand names behind all those questionable cloud apps. Many make the mistake of failing to properly investigate the mechanics of the tools before plugging them into their sites.

Further, he wonders whether webmasters themselves seek to use free services simply to cut costs and have someone to blame when the lights go out. This, he notes, would be much simpler (and cheaper!) than creating and implementing their own apps for their own websites.

Key Takeaways for Your Site

According to Read Write’s article, the bottom line is this: as a webmaster, you should always have your finger on the pulse of your website. This means understanding all the moving parts – including third-party plugins and cloud services. What’s more, you should know where these services originate from and put in the hard work of investigating the source’s security strength and operational fortitude.

Hughes, on the other hand, says your primary concern should be your responsibility to your customers. For him, that translates to investing in your own original apps and services that you’ll be able to monitor and control internally.

No matter which route you choose, remember this: if GoDaddy, Facebook, and Amazon taught us anything last year, it’s that keeping a close eye on your website uptime is especially vital when you’re using cloud apps and services. However, when you’re a busy webmaster, constant uptime monitoring doesn’t exactly fit into your schedule.

That’s exactly why Site Uptime offers 24/7 website uptime monitoring and instant SMS alerts for webmasters. When you implement our monitoring service, you protect the investment you worked so hard to build.

Keep Hackers at Bay with HTTP Authentication Monitoring

When you spend any significant chuck of time creating and maintaining a website, it becomes a labor of love. When you’re heavily invested in your creation, protecting it should always be at the top of your list. In recent years, countless horror stories have surfaced about hijacked websites, hacking of sensitive hidden info, stolen user credentials, and more. In light of this sad reality, it would be insanely foolish to neglect website security.

Basic HTTP authentication is one way to tighten up security around your site. Think of your overall security plan as the layers of an onion – the more layers you add, the harder it will be for a bad guy to break in. By enabling basic HTTP authentication on your site’s private webpages, you’re adding a much-needed layer of safety to your online masterpiece.

Understanding HTTP Authentication

In order to appreciate the benefits of HTTP authentication, you first need to understand what exactly it is. Let’s break this down super simple style, shall we? Firs, there’s the HTTP transaction. That’s just the act of a browser sending a request to a server, followed by the server’s response. Both request and response use HTTP when they’re sent.

Whenever an HTTP transaction happens, if the server has enabled HTTP authentication, the browser or client program must offer up some credentials in order to gain access. Once an Internet user enters the correct user name and password, he or she will gain access to the protected page.

Advantages and Warnings

The first major plus of using basic HTTP authentication is simply that all browsers support it. If your company runs a smaller website that’s not open to the public, this option would be a dynamite addition to your existing website security plan. If you are the head of a large (and very public) online community, then you may need to opt for a different kind of authentication plan.

If you’re on team of programmers or system administrators, then you may have used basic HTTP authentication in your trusted network environment at some point or another. Since programmers must be able to read and diagnose activity, this form of authentication is preferable due to its simplicity. Bottom line: use this authentication technique in a trusted environment or on a private network. Otherwise, proceed with caution or enable additional security features to supplement HTTP authentication.

Introducing SiteUptime’s HTTP Authentication Monitoring

Did you know that SiteUptime offers HTTP authentication along with its other website uptime monitoring services? When you purchase a website monitoring plan (you can compare the features of each here), you can add HTTP authentication for only $5 extra per month. We do all the heavy lifting – all you must do is select a user name and password for the page you want to protect, and we’ll take it from there. No coding required.

If someone tries to access the page and the login attempt fails, SiteUptime will automatically send you an alert so you can check out the situation immediately. If you have a private network with webpages you’d like to protect, HTTP authentication is for you. If you have questions about this service, contact us for more information.

How to Prepare for Traffic Surges When Your Content Goes Viral

Every webmaster dreams of the day that they finally post that special article – the one that suddenly takes on a viral life of its own and pulls in the traffic like gangbusters. The really good ones follow this path and eventually wind up on a major website or online news organization.

When that happens, it’s supposed to be the most exciting day of your online career. Unfortunately, many site owners miss out on the feeding frenzy because their website simply can’t handle the traffic. People begin to have trouble accessing the site, frustrate, and click away to something else.

When that happens, how will you know? What can you do? Fortunately, you can take some precautions before your site crashes under the weight of all that new traffic.

Planning for Traffic Surges

If you’re just getting started, then it will likely take some time for your website content to circulate widely enough for a potentially viral piece to take flight. The more places your content and links to your site show up, the more chances people will stumble upon something great you’ve just written. If no one knows your website exists, then, that great piece may never see the light of day.

Once you’re established, have a reputation, and you’re becoming known for generating cutting-edge stuff, it’s time to think about taking some precautions. You need to have services on standby that can step in and handle any traffic surges that may slow down or temporarily disable your site.

For example, Amazon’s AWS (Amazon Web Services) Storage Gateway offers solutions for just such a crisis. The service allows webmasters to leverage Amazon EC2’s on-demand compute capacity to mirror data in case they need a boost of capacity during traffic surges. It may be worth considering if you have a site with a unique concept that seems to be catching on rather quickly. That’s a sign that you may become popular more quickly than you originally expected.

Website Monitoring Services

Now that we’ve talked about how to handle unexpected traffic surges after they’ve happened, let’s focus on how to monitor your website uptime. It’s important to watch for downed pages and slow load times consistently in order to prevent your site from missing out on a rush of new visitors. Think about it: a percentage of that traffic is almost guaranteed to convert to loyal readers if you keep setting the bar higher for your content quality. However, if you fail to accommodate for the initial traffic spike, you may just lose every one of those new visitors.

But who has the time to monitor their website’s uptime all day and night? Certainly not you if you’re busy creating all that great content. That’s why using an affordable website uptime monitoring service like SiteUptime is so vital. SiteUptime can curb your website downtime through its wildly popular free and advanced remote monitoring services. When your website goes down, you get an instantaneous notification via email or text so you can take action right away. That will give you the chance to correct problems instantaneously – before you lose all those precious new readers.

Website Uptime Monitoring – Critical During the Holidays

If you’re an online retailer, then you’re probably acutely aware that holiday sales will make or break your biz. The month-long time span between late November and December is a money machine for many retailers – in fact, most merchants earn up to a third of their sales during this short window of time each year.

Now, imagine you’re the webmaster of a slow site (or one that experiences downtime) this season. It may not seem like a big deal at the outset – but you should definitely consider moving it to the top of your list of business concerns. Luckily, you don’t have to take time out of your busy schedule to keep an eye on your site. SiteUptime offers 24/7 website monitoring – the best in the biz – so you can rest easy and focus on bringing in the sales.

Holiday Downtime Can Cripple Online Retailers

According to a recent stat from, $96 billion in sales will take place online this year, and that’s a 12 percent increase from the previous year. Online shopping is on the rise, a fact that should cause brick-and-mortar shops to sit up and take notice right alongside their online counterparts.

A Monitis survey was just released that revealed another shocking stat. 56% of shoppers who spend more than two hours online each week will cancel an order if they run into slow websites, sites dealing with downtime, or sites with internal server errors. They simply abandon their shopping carts and click away. If your website is one of the unfortunate few that experience these issues during the holidays, you may not find out about the glitch until it’s too late. If you don’t correct the issue immediately, you may wind up missing out on your holiday sales bump altogether, and this could wreak havoc on your bottom line.

Monitoring Your Website: Vital for Your Biz

A major issue for online retailers during the holidays is unexpected traffic spikes. Shoppers are prowling the ‘net in droves during the holidays, and if a deal you’re promoting happens to go viral or you have an unusually large response to an email you’ve sent, you may just find yourself hit with a jolt in traffic that your servers can’t contain.

Keeping a dedicated employee on staff during the holiday season is a great way to prep for an increase in resource usage following a promotional sales event. But what about external factors; things you can’t control?

That’s where a third-party website monitoring service come in, and it’s worth its weight in gold during the unpredictable holiday shopping rush. SiteUptime is dedicated to making sure your customers can reach your website every second of every day.


Simple. SiteUptime provides both free and advanced remote monitoring services for your website. Plus, if your website experiences downtime, SiteUptime will alert you by email or text the second it happens. The stats above prove how critical response time is during the holidays. SiteUptime even goes a step further – the service will furnish you with detailed reports about your website’s blips and response times so you can keep an eye on things at a glance.

Don’t let the holiday crowds pass you by. Do the smart thing and invest in SiteUptime’s website monitoring service. It will pay dividends by protecting your bottom line. Start your free trial now.

SiteUptime Steps Up in Wake of Major September GoDaddy Outage

Here’s a little proof positive that services like SiteUptime are vital to protecting your website’s online reputation. On September 11, 2012, the worst kind of outage imaginable took place: GoDaddy itself came tumbling down.

Yup, you read that right.

GoDaddy’s website tumbled right off the grid and remained out of service for a period of hours that Monday in an attack of unprecedented proportions. That meant that many of the 10.5 million webmasters using the Internet mega-company to host their sites were rendered impotent as they waited (impatiently) for the lights to come back on at GoDaddy HQ. GoDaddy’s official website was also unreachable during the attack.

What Happened, in a Nutshell

The legendary Internet hacking group Anonymous initially took credit for the alleged Distributed Denial of Service (DDoS) attack. The security leader of the group, who goes by “Anonymous Own3r” on Twitter, took sole credit for the takedown.

During the chaos, when questioned whether the group was responsible for the attack, Anonymous Own3r tweeted this response:

“@wordwhacker nah it’s not Anonymous coletive the attack is coming just from me.”

After things were restored to (relative) normalcy, GoDaddy released a statement in which it claimed that the outage was in fact not an attack by Anonymous after all:

“Yesterday, and many of our customers experienced intermittent service outages starting shortly after 10 a.m. PDT. Service was fully restored by 4 p.m. PDT.

The service outage was not caused by external influences. It was not a “hack” and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and We have implemented measures to prevent this from occurring again.”

Keeping Watch Over Your Website’s Uptime

Was the attack indeed instigated by Anonymous, or was it simply a result of the “internal issues” that GoDaddy claimed? We may never know, but one thing is certain: outages can happen for a variety of reasons – at any time. Even to the heaviest hitters on the Web like GoDaddy.

That’s why it’s vital to keep watch over your website’s uptime… constantly. Unfortunately, you likely don’t have that kind of time. After all, you’ve got a website to run. That’s why using a service like SiteUptime is critical to protecting your bottom line when future catastrophes like GoDaddy’s inevitably rear their ugly heads.

Site owners using SiteUptime were aware of the problem before their unfortunate peers got wind of things, so they were able to warn customers, take appropriate precautions, and make arrangements before it was too late. The advanced notice likely saved thousands of dollars for those who played it smart and chose to monitor their websites for potential downtime.

Disasters like this will continue to plague the Web for years to come, which is why it’s vital to protect your investment by heading bad guys off at the pass with monitoring services like SiteUptime.

Monitoring Website Uptime – Critical in Emergencies

The super storm Sandy has crashed mercilessly into the East Coast, and millions are currently stuck without power. Do you know if your web host is down? If you are the owner of a website that people depend on, you must be sure it stays online even after a major disaster strikes. Let’s look at why monitoring your website uptime is critical during emergencies and evaluate the steps you can take to keep your site online for your visitors – or at the very least – minimize the devastation.

Website Uptime Monitoring: Is it Really Necessary?

The short answer to this question is a resounding “Yes!”

Now for the long answer.

Monitoring your website’s uptime and downtime is a crucial step that you must take as a webmaster. Downtime on your website is not only frustrating for your visitors, it also translates into an almost inevitable loss of revenue for you. If your website is down for too long, you could even lose your hard-earned spot in the SERPs.

All of these scenarios are, well, terrible (to put it mildly). Frustrated visitors mean less traffic and possibly less loyalty from those who return to your site regularly, lost revenue translates to less digits in your bank account, and being bumped lower in Google’s search results means you’ll spend additional time and money on regaining your rightful place in the virtual wonderland.

Website Downtime: An Ounce of Prevention

While there’s really not much you can do if your web host goes down (during a natural disaster, zombie apocalypse, or otherwise) there are a few steps you can take to minimize the damage caused by website downtime.

First of all, choosing a reputable web host is imperative. Although using a cheap or free web host may be tempting, it could also be the fatal mistake that brings your little virtual empire to its knees. Instead, choose a web host that has a 99.9% uptime guarantee and a backup plan – such as the use of generators and round-the-clock tech support – in case of emergencies.

Leaving all of the precautionary measures to your web host, however, is nothing short of foolhardy. Before your website even goes down, you should also make sure that you are up to date on all of your accounts, including domain name and hosting fees, and back up your website regularly – offline – as well.

Website Downtime: How to Contain the Damage

When your website goes down, remember: stay calm!

Confirm that your website is actually down for everyone and not just you. If you’ve signed up for a good website monitoring service, like one of SiteUptime’s free or paid plans, this should be easy. You’ll receive a notification via email or SMS if this happens. You can also use your phone-a-friend lifeline or hop on over to

If your website is actually down, try to determine the cause. Are you up-to-date on all of your accounts? Is your web host experiencing problems?

Once you’ve pinpointed the cause – or even if you haven’t – notifying your loyal followers of the problems is always advisable. You can accomplish this by simply posting a status message on your social networking accounts or even sending a short email to your subscribers.

A Recipe for Success

While website downtime may not be a breeze, it doesn’t have to be heart attack inducing. Taking the proper precautionary measures and keeping a cool head during an emergency can help reduce your stress and keep you on the right track.

Remember, an awesome website monitoring service combined with a reputable web host and an ounce of prevention is a recipe for a bangin’ website – in the best of times and the worst of times.

The Numbers Behind Your Web Host’s Server Uptime

As you probably already know, server uptime is the amount of time that a server is up – or functioning and running smoothly – during any given period of time. With your web host, this translates to the amount of time that their servers are up, hence the amount of time that your website is up, running, and accessible.

You’re probably also already aware that web hosts display uptime as percentages, with many of them boasting and in some cases guaranteeing 99.9% uptime. But did you ever wonder exactly what these uptime percentages mean? Ever been curious about how you can calculate your own website uptime percentage?

Well, today you’re in luck. We’ll be taking a look at the numbers behind website uptime. So, hunker down and break out your calculators – this might get a bit tricky!

Calculating Your Website’s Uptime: The Hard Way

In order to calculate your website’s uptime, you’ll need to know either your estimated uptime or your estimated downtime for a certain period of time. Since most web hosts calculate their uptime percentages on a monthly basis, we’ll use 30 days for our example.

Now for the number crunching…

Let’s say that Ima Webmaster has a website that experienced an hour and a half of downtime during one month. If you recall your middle school math, you’ll know that we first need to convert all measurements to the same units to calculate Ima’s uptime.

30 days x 24 hours x 60 minutes = 43,200 minutes of total time (T)

1.5 hours x 60 minutes = 90 minutes of downtime (D)

43,200 minutes – 90 minutes = 43,110 minutes of uptime (U)

You can then use a simple formula to calculate Ima’s uptime percentage, like so:

(U / T) x 100 = Uptime Percentage (P)

From there, you can plug in the numbers:

(43,110 / 43,200) x 100 = 99.792%

By using this method, we’re able to calculate Ima’s website uptime percentage as roughly 99.8%, which isn’t terrible… but isn’t spectacular, either.

Let’s consider for a moment, though, that Ima is contemplating switching to a web host that guarantees a 99.9% uptime. How would we calculate the amount of time that her website could be down in any given month? In order to do this, we’ll need to multiply the total amount of time by the percentage of possible downtime, and divide that by 100. In this case, the percent of possible downtime can be calculated by subtracting the guaranteed uptime of 99.9% from the total possible uptime of 100%, which gives us 0.1% of possible downtime.

(43,200 x 0.1%) / 100 = 43.2 minutes of possible downtime each month

So, in Ima’s situation, switching to the host with a 99.9% uptime guarantee could reduce her website’s possible downtime by 46.8 minutes, potentially cutting it roughly in half.

Calculating Your Website’s Uptime: The Easy Way

Face it – calculating your website’s uptime the hard way involves entirely too much math and number crunching for the majority of us. Thankfully, with all of the tools and services out there these days, monitoring your website’s downtime doesn’t have to cause you a migraine.

Services like SiteUptime do the monitoring and calculating for you, making it an essential “set it and forget it” website tool  to which you only need to give an occasional thought. This leaves you more time to conquer other tasks, like creating killer content and getting noticed by Big G. One less thing to worry about – now you can get back to business.