Automation of systems is popping up in nearly every industry imaginable.
From food orders to shopping at retail stores, the ability to perform tasks without talking to an employee is a great development. It helps both customers and businesses.
Automation has become mainstream enough that many customers now expect it. In one survey, 42 percent reported that they preferred to schedule appointments online, instead of over the phone.
If you aren’t offering this service, you’re letting down nearly half of your potential client base.
If you’re ready to see how adding online scheduling can revolutionize how you run your company, keep reading to learn how to start adding one to your website today.
Finding the Right Online Scheduling Software
There are a variety of options out there for online scheduling.
If you run a specialized business, you’ll need a scheduling system that meets the demands of your industry. For instance, an interpreter scheduling platform would better suit filling client’s interpreter needs than a general scheduling system.
They range from paid versions to free ones. A quick Google search will turn up hundreds of options. Some are better than others, but most of them will get the job done.
Before you decide on one, it’s a good idea to do your research. Look for reviews of each service and pay attention to any repeat problems that others who have downloaded that program has experienced. For instance, slow operation could slow down your entire website, and lead to disgruntled customers.
Here are a few good options to get you started.
With both free and paid versions, Calendly is a good option for businesses just getting started with online scheduling.
Start by creating a free account, and Calendly will walk you through integrating their system into your website. This program will sync appointments scheduled through it to Google Calendar, Office 365, iCloud, or Outlook.
Acuity Scheduling offers three paid versions to meet different business needs.
Using this software, clients will be able to see your availability, book, and even pay for appointments.
Try Acuity Scheduling’s free 14-day trial to see if this software is right for your business.
Vcita’s software is designed for both appointment scheduling and event sign ups, eliminating up to 70 percent of the back and forth communication usually required between businesses and clients.
Vcita is a paid software, but they do offer a free trial to see if it is the right option for you.
Start Using a Scheduling System on Your Website Today!
Giving your customers the ability to schedule appointments online will not only save you time but could lead to increased business. Current and new clients will appreciate the ease and flexibility online scheduling offers.
One of the biggest reasons why an online scheduling system is so popular is because customers can book appointments after hours.
If customers try to book appointments elsewhere only to find out that they have to play phone tag during an office’s business hours, they may start looking into other businesses that offer easier scheduling options.
Having an online scheduling program in place won’t do your company any good if it is constantly out of commission. Keep track of how your website and software is running with our reliable website monitoring. Contact us today to learn more!